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Shipping & Returns

Shipping
Orders are shipped within 3 business days unless otherwise noted on the product page.

Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at magic@belladeluna.com. If your return is accepted, we’ll send instructions on how and where to send your package. Please note, as the buyer, you must cover the cost of returning the item. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at magic@belladeluna.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, such as digital products (meditations, workbooks) and astrology readings. Courses are also non-refundable.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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